The Mexican charter company whose plane crashed in Cuba on Friday, killing 110 people on board, had received prior safety complaints, two-ex pilots say.
One of the pilots described on Facebook how a plane rented from Damojh airlines had dropped off-radar completely some eight years ago, prompting key crew members to be suspended.
Mexican authorities say they will carry out a safety audit of the company.
Separately, it was revealed that 10 priests were among the crash victims.
Three women survived the crash near Havana airport - Cuba's deadliest aviation disaster in more than 30 years.
One of two "black boxes" that hold key flight data and information about what happened to the plane has been recovered and is said to be in good condition.
Cuban authorities have launched an investigation into the crash, as rescuers continue to comb through the wreckage site some 20km (12 miles) south of the Cuban capital.
What were the safety complaints?
Allegations of previous safety complaints have emerged against the Mexican Damojh company, which leased both the Boeing 737 and its crew to Cuba's flagship state Cubana airline.
The head of Guyana's civil aviation body, Cpt Egbert Field, told the Associated Press news agency the same plane - which was nearly 40 years old - had been barred from using Guyanese airspace last year after authorities found its crew were overloading luggage on flights in Cuba.
In one instance, the news agency reports, Guyanese authorities had discovered suitcases stored in the plane's toilets.
Meanwhile, a retired pilot for Cubana wrote on Facebook that another plane rented by his airline from the same company had briefly dropped off radar for unspecified reasons while over the central Cuban city of Santa Clara in 2010 or 2011.
The captain and co-pilot of that flight were later suspended for "problems and serious lack of technical knowledge," said Ovidio Martinez Lopez, who worked for Cubana for more than 40 years.
He said "many flight attendants, flight attendants and flight safety personnel" had refused to fly on certain Cubana planes over the years.
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